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Privacy Policy and Personal Data Processing

AIRBAGSZENTRUM - SOCIEDADE UNIPESSOAL, LDA, corporate entity no. 508263069, headquartered at R. 10, Zona Industrial de Rio Meão, n.º 356, 452-475 Rio Meão, Portugal, (hereinafter referred to as Zentrum) as the data controller, is committed to protecting the privacy and rights of data subjects.

We have developed this Privacy Policy to explain how we, as data controllers, process personal data of users when they visit our website, in accordance with the provisions of the General Data Protection Regulation (Regulation (EU) No. 679/2016 of the European Parliament and of the Council, of April 27, hereinafter “GDPR”) and other applicable legislation regarding the protection of personal data.

Through this policy, we aim to inform you about:

the collection and processing of personal data
the cases in which the provision of personal data is necessary
the periods for which we retain personal data
the categories of personal data we process
their purposes and legal grounds
the transmission of data and international transfers
the rights of data subjects
how you can contact us

Processing of Personal Data

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person.

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as:

name
identification number
contact
location data
electronic identifiers
specific elements of physical, physiological, genetic, mental, economic, cultural, or social identity.

The data subjects are the individuals to whom the personal data relates.

Zentrum is responsible for the processing of personal data referred to in this Privacy Policy, as it decides:

which data is collected
the purposes of the collection
the means of processing that data.

Zentrum is committed to keeping your data properly protected by implementing technical and organizational security measures aimed at preventing:

unauthorized dissemination
data loss
misuse
unauthorized access
any form of unlawful processing.

However, users should also adopt additional security measures, namely:

use protected devices
keep antivirus updated
use secure browsers
keep the firewall active.

Necessary Information

Access to and use of our website does not depend on the provision of personal data.

You will only need to provide personal data if you wish to:

create an account
make a purchase
request a quote
submit an application
subscribe to the newsletter
contact us

The fields marked in the forms (except for the message field) are mandatory. If you do not provide the requested data, we may not be able to provide the service or respond to the request.

In some cases, you may also give consent for additional processing of personal data. Whenever this occurs, you will be informed:

of the scope of the consent
of the purposes of the processing.

Retention Periods

Zentrum retains personal data only for the period necessary to fulfill the purposes of processing.

After this period:

the data will no longer be processed
they will be periodically deleted.

Exceptions are cases where:

there is a legal obligation to retain
the user has granted consent for retention for a longer period.

Categories of Data, Purposes, and Legal Grounds

1. Response to Communications

If you contact Zentrum to request information, quotes, or clarifications through:

phone
email
website form
AI assistant chat

we will process your personal data to respond to your request.

Legal grounds:

legitimate interest
pre-contractual or contractual diligence.

Data processed:

first and last name
email
phone
vehicle data (make, model, year, part)
content of the message sent.

This data will be retained during the processing of the request and, if there is a contractual relationship, for up to 10 years to fulfill legal obligations (e.g., tax).

The submission of communications through the forms depends on the acceptance of the Terms and Conditions of the website:

https://zentrum-classic.com/pt/content/3-termos-e-condicoes-de-uso

2. Recruitment

If you submit a spontaneous application through the website, we may process your personal data for recruitment purposes.

Data processed:

name
date of birth
civil identification number
tax identification number
social security number
address
email
phone
curriculum vitae
academic background
professional experience.

Data retention:

during the recruitment process
for up to 2 years, if not selected.

3. Account Creation

When creating an account on the website zentrum-classic.com, your data will be processed to manage the registration and allow the use of the account.

Data processed:

name
surname
date of birth
address
phone
email
tax identification number
access credentials.

Data will be retained:

while the account is active
during the contractual relationship
for up to 10 years, when required by law.

4. Purchases on the Website

When you make a purchase on the website, we process your data to:

process the order
issue an invoice
deliver the product.

Data processed:

name
address
email
phone
tax identification number
payment data (processed by external providers).

Zentrum uses external payment providers, and is not responsible for the misuse of data in those systems.

Data may be retained for up to 10 years to fulfill tax obligations.

5. Newsletter

If you provide your consent, we may send:

newsletters
marketing communications
news and promotions.

You can unsubscribe at any time through the link provided in the communications.

6. Cookies and Access to the Website

To ensure the functioning of the website, we may collect access data such as:

date and time of visit
IP address
visited pages
activity on the website.

This data is used for:

system security
diagnosing failures
fraud prevention
improving user experience.

More information:

https://zentrum-classic.com/pt/content/12-politica-de-cookies

Transmission of Personal Data

Zentrum may transmit personal data to third parties when necessary for:

provision of services
compliance with legal obligations
statistical analysis.

Data may be shared with:

IT service providers
legal and administrative services
web hosting companies
public authorities.

Whenever necessary, data protection agreements will be established with these providers.

Rights of Data Subjects

As a data subject, you have the right to:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent
Right to lodge a complaint with the CNPD

Supervisory authority:

https://www.cnpd.pt

How to Contact Us

You can request information about the processing of your data through:

Email:
geral@zentrum-group.com

You can also contact the Data Protection Officer:

Email
info@hedadpo.pt

Address
HEDA – Data Protection Officers
Rua de João Ramalho, n.º 141
4200-342 Porto

Updates

This Privacy Policy may be updated periodically.

We recommend regularly checking this page.

Version 2 — September 5, 2025

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